At Jawly, we care about your satisfaction. That’s why we offer a money-back guarantee. If you’re not happy with your Jawly for any reason, you can return your order within 14 days of receipt and receive a full refund.

Please note: only return the product if it is still unopened in its original packaging. Is your product defective or damaged upon receipt? Please contact us via support@jawly.shop, and we will be happy to resolve it for you.

How does it work?

Register your return
Send us a email via support@jawly.shop with your order number. We’ll then send you the return instructions.

Refund
Once we’ve received your return, we’ll process your refund within 5 business days. The amount will be refunded to the payment method you used when placing the order.

Any questions? Feel free to contact us, we’re here to help.